Terms & Conditions

Effective Date: 7/23/26

Terms of Service

These Terms & Conditions govern your use of Melges Concierge's website and AI phone assistant services.

Services

Melges Concierge provides AI-powered phone answering, call handling, call summaries, notifications, and related automation services.

Subscription

Our services are provided on a recurring subscription basis unless otherwise agreed in writing.

Subscription fees are billed according to the billing schedule selected during checkout.

Customer Responsibilities

Customers agree to:

  • Provide accurate account information.

  • Maintain access to any required phone numbers or integrations.

  • Use the service only for lawful purposes.

  • Obtain any legally required consent before recording calls where applicable.

Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation.

Acceptable Use

Customers may not use the service to:

  • Violate any law.

  • Engage in fraud or deceptive practices.

  • Send spam or unlawful communications.

  • Attempt to interfere with the operation or security of the service.

Intellectual Property

All software, branding, website content, and service materials remain the property of Melges Concierge unless otherwise stated.

Limitation of Liability

To the maximum extent permitted by law, Melges Concierge shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the services.

Disclaimer

Services are provided "as is" and "as available." We make no guarantee regarding business results, increased sales, lead generation, or uninterrupted service.

Termination

Either party may terminate the subscription according to the applicable cancellation policy. We reserve the right to suspend or terminate accounts for violations of these Terms.

Changes

We may update these Terms from time to time. Continued use of the services after changes become effective constitutes acceptance of the revised Terms.

Contact

Melges Concierge

Email: info@melgesconcierge.com

Website: www.melgesconcierge.com